Our policies

privacy policy

Click the link below to download the PDF

complaint policy

Please read Carefully our Client Compliant Process and other documentation that could help you to raise your complaint

Client Complaint Process

Complaints Form

Clients Rights and Responsabilites

Client Incident Reporting

Note:

Download the form and save it in your desktop/laptop. Open it with Adobe Acrobat Reader to fill out and submit.

You can complete and submit this form online directly from your Desktop or Laptop.

If you would prefer to complete the form with your mobile device, please download the following app: Adobe Acrobat Reader from your Google or Apple Store and open the file with this app.

Complaint Policy